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FAQs and Policies

Where should we ride?
Most people who rent from us choose to ride the Little Traverse Wheelway. Popular destinations include Charlevoix, Bay Harbor, East Park, Waterfront Park, Petoskey State Park, and Harbor Springs.

How close are you to the Little Traverse Wheelway?
Our shop is less than 2 minutes away from the Wheelway. The distance is roughly 0.2 miles downhill and takes you to the wheelway in Bayfront Park. The route is very safe and travels along two quiet back streets.

Do you offer reservations?
We provide an excellent online system to take your reservation. We highly encourage reservations, especially for larger groups. To book your bikes today click here.

Can I reserve a bike for less than a full day?
Unfortunately, we are unable to offer reservations for shorter times. By doing this we can guarantee your bikes are available when you reserve them. 

Is there a group discount?
We can offer a discount to groups renting 10 bikes or more. Please call (231.348.5342) for details.

Can I get a discount for longer rental periods?
Yes, our longer rental periods come at lower per day prices. Entering your desired dates and bikes into the reservation system is the easiest way to see our pricing. 

Where can I park my car while I’m out riding?
We prefer that you park your car in our rental parking lot next to our store. If you are coming from the south it is before our shop. If you see H&R Block you are in the right lot.

Do you deliver bikes?
Yes, we are able to deliver bikes to nearby areas. Fees for this service are charged seperatly from the bicycles at the time of delivery. To coordiate delivery call (231.348.5342) at least 24 hours ahead of time and let us know what your needs are. We are able to accomodate most groups. 

Can I return my bike after your store is closed?
We do not recommend this, but sometimes it is unavoidable. You are responsible for the bike until it has been checked back in. As such you would be liable for any damage or theft that occurred should you choose to leave it outside the shop overnight.

What kinds of bikes do you rent?
We offer the largest variety of rental bikes in the area. We have hybrid, fitness, mountain, youth and kids, and road bikes in every size. By far our most popular rentals are our hybrid bikes which are ideal for cruising the wheelway. We also offer premium carbon road bikes and full-suspension mountain bikes for the avid cyclist on vacation without their trusty steed.

Do you rent kids bikes, trailers, or tag-alongs?
We have all of the above! Many visitors choose to rent from us because we can outfit the whole family.

Do you rent helmets and locks?
We provide helmets and locks for free with any bike rental.

Do you rent bicycle racks for cars?
At this time we do not have bike carriers available for rental.

Do you rent tandem bicycles?
We no longer have tandem bicycles for rent.

What if I get a flat tire or have a mechanical problem?
We have had zero issues with flats or mechanical problems. This is the result of utilizing high-quality, durable bikes for our rental fleet and performing regular checks on our rental bikes throughout the peak season. Additionally, we visually inspect your bikes before sending you on your way. We have flat repair kits and multi-tools available for riders who have mechanical aptitude and want to be extra prepared. Should something happen you can always call 231-348-5342 and we will do our best to assist you. 

What if I want to cancel?

When you make your reservation we take a 25% deposit.  If you cancel more than 24 hours in advance of your reservation start date, you will receive all of your 25% deposit back minus a $10 processing fee.  If you cancel withing 24 hours of your reservation start date, you will receive no refund on the 25% deposit.

See you soon,

The friendly staff at Latitude 45 Bicycles